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Patient Support and Internal Control Service

Patient Support and Internal Control Service

Patient Support and Internal Control Service

In accordance with Article 58 of the Code of the Republic of Kazakhstan «About people 's health and the health care system», to improve the quality of service the population in Karaganda state Medical University’s dental clinic created SUPPORT PATIENT AND INTERNAL CONTROL SERVICE.

The purpose of PATIENT SUPPORT SERVICE – identification of problematic issuesand further improve the quality of medical care.

If you encounter problems, associated with order and the provision of quality of medical help,

If you are faced with rough treatment from the medical staff, manifestations of corruption or violations, which are creating conditions for corruption, please, contact PATIENT SUPPORT SERVICE.

Patient support serviceconsider your appeal as soon as possible and no later than 5 calendar days will provide You information on the review of your appeal.

PATIENT SUPPORT SERVICE is located in the office №101.

“Hot phone” line: +7 (7212) 42 52 67, +7 (7212) 55 06 40 (interior1558), +7(777) 005 96 77

You can contact with any question or leave your written request in a box "for complaints and suggestions” placed on the ground floor near the registry, write an appeal to the "Book of complaints and appeals"and/or send to our website http://www.qmu.edu.kz and fill out a questionnaire with suggestions for improvement.

Doctor expert of Patient Support and Internal Control Services– Nechayev Andrey

Кабинет: № 101

Dental clinic of qmu

14 Alalykina Street, Karaganda

The clinic is open: Monday-Friday 8.00-17.30;

Day off – Saturday, Sunday

E-mail: Nechaev@qmu.kz

You can address any issue, and also leave your written request in the registry located on the first floor in the office number 101, write an appeal to the "Book of complaints and appeals" and / or send to our website http: //www.qmu. Kz and fill out a questionnaire with suggestions for improvement.

We will be grateful to you for your messages, comments and wishes, which will help us improve the quality of medical care in the dental clinic of «MUK» NCJSC