Patient Support and Internal Control Service

Administration

Dental clinic

«KARAGANDA MEDICAL UNIVERSITY» NCJSC

Chief Physician - Acting Dean of the School of Dentistry, doctor of the highest qualification category - Kalina Ainur

Tel.: 8 (7212) 50-39-30 (internal 1407)

Deputy Chief Physician – Assistant Professor, doctor of the highest qualification category - Zhumadilova Aisulu

Tel.: 8 (7212) 50-39-30 (internal 1408)

Telephone hotline: 8 (7212) 50-39-30 (internal 1408)

 Schedule of reception of citizens on personal matters

Chief Physician - Acting Dean of the School of Dentistry, doctor of the highest qualification category - Kalina Ainur

Weekly, Thursdays from 15.00 to 17.00

Karaganda, Alalykina str. 14, office 101

Telephone: 8(7212) 50-39-30, (internal 1407)

Deputy Chief Physician – Assistant Professor, doctor of the highest qualification category - Zhumadilova Aisulu

Weekly, Wednesdays from 14.00 to 15.00

Karaganda, Alalykina str. 14, office 101

Telephone: 8(7212) 50-39-30, (internal 1408)

In accordance with Article 58 of the Code of the Republic of Kazakhstan «About people 's health and the health care system», to improve the quality of service the population in Karaganda state Medical University’s dental clinic created SUPPORT PATIENT AND INTERNAL CONTROL SERVICE.

The purpose of PATIENT SUPPORT SERVICE – identification of problematic issuesand further improve the quality of medical care.

If you encounter problems, associated with order and the provision of quality of medical help,

If you are faced with rough treatment from the medical staff, manifestations of corruption or violations, which are creating conditions for corruption, please, contact PATIENT SUPPORT SERVICE.

Patient support serviceconsider your appeal as soon as possible and no later than 5 calendar days will provide You information on the review of your appeal.

PATIENT SUPPORT SERVICE is located in the office №101.

“Hot phone” line: +7 (7212) 42 52 67, +7 (7212) 55 06 40 (interior1558), +77750001620

You can contact with any question or leave your written request in a box "for complaints and suggestions” placed on the ground floor near the registry, write an appeal to the "Book of complaints and appeals"and/or send to our website http://www.qmu.edu.kz and fill out a questionnaire with suggestions for improvement.

Тапина Купей Сейтжановна

Кабинет: № 101

Dental clinic of qmu

14 Alalykina Street, Karaganda

The clinic is open: Monday-Friday 8.00-17.30;

Day off – Saturday, Sunday

E-mail: Nechaev@qmu.kz

You can address any issue, and also leave your written request in the registry located on the first floor in the office number 101, write an appeal to the "Book of complaints and appeals" and / or send to our website http: //www.qmu. Kz and fill out a questionnaire with suggestions for improvement.

We will be grateful to you for your messages, comments and wishes, which will help us improve the quality of medical care in the dental clinic of «MUK» NCJSC